Configuring a new Email Notification Channel
Last updated
Last updated
Follow these steps to configure a new email notification channel:
Go to Setup → Notification Channels and click the New button.
In the New Channel page, fill in these fields:
Name: enter the name of the channel. This field is mandatory.
Description: enter the description of the new channel you are creating. This field is mandatory.
Select Connection: this is the SMTP server that will be used to send emails. In the drop-down list, click Show all to open the Manage Connections window where you can either edit a connection by clicking the pencil icon, or create a new connection by clicking the Add Connection button. In either case, fill in these fields:
Host: address of the SMTP server.
Port: port of the SMTP server.
Username: user identifier for the SMTP connection. Note: It can be overwritten by the notif-chan-mail-from setting, described on the page.
Password: password.
Match server hostname: enable this toggle switch if the DN certificate must contain the same IP as the HOST.
Client KeyLabel: enter the key identifier to create the SSL connection.
SSL authentication protocol: enables a secure connection. Select All or Only specific Values. Note that to correctly configure the connection for ICAP, you need to choose this value: STARTTLS.
Accepted cipher suites: select All or Only specific Values.
Sign key alias
Connection security
Max retries: enter the maximum number of reconnection attempts.
Configuration test: select the cluster where you want to test your configuration.
Click the Confirm button, select the connection, and click the Select button to go back to the New Channel window.
Select cluster: select the cluster where the new channel will be created.
Select template: select a template for the email that will be sent following events occurring during the flow:
Data Watcher: in this tab, you can configure the templates that will be used as the body of the emails sent for the listed Data Watcher events: cut-offs ended with an error, cut-off warning (when the cut-off is about to expire), flow completed successfully, and flow in error. A default template is also available.
CONTRACT: in this tab, you can configure the template that will be used in the emails sent for generic local actions triggered by the EVENT NOTIFICATION service task.
ICAP: in this tab you can configure the templates that will be used as the body of the emails sent for these 4 ICAP events: AV breach detected, DLP breach detected, server unavailable and file scan skipped.
CENTRAL LOG: in this tab, you can configure the templates that will be used as the body of the emails sent for INFO, WARNING, and ERROR log notifications. If you want to configure a single template covering all levels, use the Default Template option. If you do not want notifications to be sent, leave the event without a template. To associate a template, select it in the list. If you need to load a new template, see the section in this manual.
Click the SAVE button to confirm the options edited for the channel.