> For the complete documentation index, see [llms.txt](https://docs.primeur.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.primeur.com/panorama-2.0/operational-resilience/business-continuity-playbook/open-a-critical-flow/define-contingency-procedures.md).

# Define contingency procedures

The **Contingency procedures** tab allows you to define and manage the procedures required to handle operational disruptions for the selected critical flow.

This section provides a structured way to document **fallback actions** and ensure that the flow can be executed or recovered even in case of system failures.

The tab displays a list of configured contingency scenarios with the following information:

* **Contingency scenario:** Name of the scenario
* **Required inputs:** Information needed to execute the procedure
* **Number of steps:** Total steps defined for the scenario
* **Validation:** Criteria used to verify successful execution

If no procedures are defined, the table shows *No data*.

To create a new procedure, click **New**.

#### Create a Contingency scenario

Clicking **New** opens the **New Contingency scenario** window, where you can define a complete recovery procedure. Contingency procedures allow you to standardize recovery actions and provide clear operational guidance during incidents. As procedures are defined, they contribute to the **completeness status** of the critical flow.

This step is required if the **Contingency procedures** section has been set as mandatory in the **Playbook settings** window.

**General Information**

At the top of the form, you can define:

* **Contingency scenario** **(\*):** a name that identifies the specific recovery scenario.
* **Objective:** A description of the goal of the procedure (up to 2000 characters).
* **Required inputs:** Information, prerequisites, or data needed to execute the procedure (up to 2000 characters).

<figure><img src="https://2045400606-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFouPOWj5S0ya9f5bCSIe%2Fuploads%2FMJCGhak9621pqUKIu6Fl%2Fimage.png?alt=media&amp;token=68cb4291-4445-45bf-9399-3c92c99e5599" alt="" width="563"><figcaption></figcaption></figure>

**Procedure steps**

Each contingency scenario is composed of one or more steps that describe the actions to perform.

For each step, you can define:

* **Title** **(\*):** A short name describing the step.
* **Description:** Detailed instructions for executing the step (up to 2000 characters).
* **Reference:** Links, documents, or identifiers related to the step.
* **Expected outcome:** The result that should be achieved after completing the step.
* **Alternative path:** Optional fallback instructions if the primary step cannot be completed.

Use the **Add Step** button to include additional steps in the procedure.

<figure><img src="https://2045400606-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFouPOWj5S0ya9f5bCSIe%2Fuploads%2FbAngcBNvwRWqObPpUXYq%2Fimage.png?alt=media&amp;token=41a7e913-be6f-4c22-b7b7-3fc362e22b6e" alt="" width="542"><figcaption></figcaption></figure>

**Validation**

At the end of the scenario, you can define a **Validation** section, where you describe how to verify that the procedure has been successfully executed (up to 2000 characters).

<figure><img src="https://2045400606-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFouPOWj5S0ya9f5bCSIe%2Fuploads%2F5MvMwinqSrQ4gEwlj1y9%2Fimage.png?alt=media&amp;token=57a55bd2-2a9c-44e5-ae95-c14846fd5ee5" alt="" width="563"><figcaption></figcaption></figure>

Click **Confirm** to add the **Contingency procedure** to the table.&#x20;

<figure><img src="https://2045400606-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFouPOWj5S0ya9f5bCSIe%2Fuploads%2FlKIoEnplOv4zgK58POhY%2Fimage.png?alt=media&amp;token=95bdec02-3911-438a-91cb-f19596d573b3" alt=""><figcaption></figcaption></figure>

#### Contingency scenario Details window

From the **Contingency procedures** table, each scenario can be opened in a dedicated detail view by selecting **Details** from the contextual menu.

This action opens the **Contingency scenario – Details** window, which provides a complete, read-only overview of the selected procedure.

<figure><img src="https://2045400606-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFouPOWj5S0ya9f5bCSIe%2Fuploads%2Fci2KzCbgkhoRbo7yMkHu%2Fimage.png?alt=media&amp;token=d956b526-3496-45f0-a8f5-70ff39dad6f8" alt="" width="563"><figcaption></figcaption></figure>
