> For the complete documentation index, see [llms.txt](https://docs.primeur.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.primeur.com/panorama-2.0.1/operational-resilience/ict-risk-monitoring/ict-card-types/resilience-gaps-cards/missing-cut-offs.md).

# Missing Cut-offs

The **Missing Cut-offs** card displays the number of flow models that do not have a cut-off time defined, compared to the total number of configured flows.

Cut-offs are used to define expected execution time windows and are essential for effective monitoring. Flows without cut-offs may lack proper time-based control, making it harder to detect delays or missed executions.

See the [Business Continuity Playbook](/panorama-2.0.1/operational-resilience/business-continuity-playbook.md) page for details. 

For detailed instructions on how to create this card, refer to [Create an ICT Card](/panorama-2.0.1/operational-resilience/ict-risk-monitoring/create-an-ict-card.md).

<figure><img src="/files/KFBsnRtARXKEnCmW48qP" alt="" width="326"><figcaption></figcaption></figure>

### Card menu options <a href="#card-menu-options" id="card-menu-options"></a>

Click the **three-dot button** in the upper-right corner of the card to access the available options.

<figure><img src="/files/w51Zoysp8gspVoClgLGu" alt="" width="411"><figcaption></figcaption></figure>

#### Export CSV <a href="#filter" id="filter"></a>

This option allows you to export the list of results as a **.csv file**.

<figure><img src="/files/G4drd0piISc1afejdg4G" alt="" width="395"><figcaption></figcaption></figure>

The exported file is generated in **CSV format** and contains one row per critical flow, with the following columns:

* **LAST\_EXPORT:** date and time of the last export execution
* **CRITICAL FLOW:** name of the critical flow
* **CRITICALITY\_LEVEL:** assigned criticality level (*LOW, MEDIUM, HIGH*)
* **COMPLETION\_STATUS:** percentage indicating the completeness of the flow (for example, `100`, `50`, `0`)
* **BUSINESS\_OWNER:** name of the business owner responsible for the flow
* **TECHNICAL\_OWNER:** name(s) of the technical owner(s) responsible for the flow.

Each row provides a consolidated view of the critical flow status, enabling you to monitor ownership, criticality, and completeness across the [Business Continuity Playbook](/panorama-2.0.1/operational-resilience/business-continuity-playbook.md).

Optionally, enable **email notification** to be informed when the export is completed. To receive email notifications, the following conditions must be met:

* The [Mail Sender](/panorama-2.0.1/setup-and-configuration/plugins-configuration/mail-sender.md) plugin is configured.
* The [user's email address](/panorama-2.0.1/setup-and-configuration/users-and-roles-setup/manage-users.md) is specified in the **Email** field.

#### Table view <a href="#filter" id="filter"></a>

This option opens the **Missing Cut-offs** window, providing a detailed view of the data behind the card.

When you open the window it displays **exactly the same dataset used to generate the card**. Any filters applied to the card are automatically carried over, ensuring data consistency between the card and the detailed view.

In the **Missing Cut-offs** window:

* The **Export CSV** button at the top-left allows you to export **only the list currently displayed**, based on the applied filter - if any.
* **Columns** can be configured by clicking the <img src="/files/noDD1PrWwrtAXuUdkxjU" alt="" data-size="line"> icon on the top-right corner. Columns cannot be sorted but the list can be exported in CSV format. Removing columns will not remove them from the exported file.
* A **toolbar** allows you to easily navigate through results.

#### Color <a href="#color" id="color"></a>

This option allows you to select a different color for the external border of the card.

Click the **Reset** button to restore default settings.

<img src="https://docs.primeur.com/~gitbook/image?url=https%3A%2F%2F2045400606-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FFouPOWj5S0ya9f5bCSIe%252Fuploads%252FFKZRzeSWvMifMIxKGsGh%252Fimage.png%3Falt%3Dmedia%26token%3D46d8dd7d-c77b-458a-bf6a-51bbc418a1b9&#x26;width=768&#x26;dpr=3&#x26;quality=100&#x26;sign=bfb6ac4b&#x26;sv=2" alt="" height="256" width="339">

#### Remove <a href="#remove" id="remove"></a>

This option allows you to remove the card. Note that the card will be removed without any further prompting.