User-designed workflow templates

User-designed workflow templates are used in mediation contracts and must be designed in a BPMN diagram. They are not provided by Primeur, although Primeur can offer support to design these workflow templates to meet client-specific requirements.

Refer to the Create a user-designed workflow template page to learn how to design a workflow template.

Once designed in the BPMN diagram, when creating a mediation contract, user-designed workflow templates will appear in the Workflows drop-down list after selecting the trigger type.

Workflow templates operate differently based on the selected trigger type. Triggers are events that initiate workflows and they vary according to specific customers' needs. Various triggers are available for mediation contracts. You can find the full list on the Triggers page and its subpages.