# Configure a new Email Notification Channel

Follow these steps to configure a new email notification channel:

1. Go to **Setup** → **Notification Channels** and click the **New** button.
2. In the **New Channel** page, fill in these fields:
   1. **Name**: enter the name of the channel. This field is mandatory.
   2. **Description**: enter the description of the new channel you are creating. This field is mandatory.
   3. **Select Connection**: this is the SMTP server that will be used to send emails. In the drop-down list, click **Show all** to open the **Manage Connections** window where you can either edit a connection by clicking the pencil icon, or create a new connection by clicking the **Add Connection** button. In either case, fill in these fields:
      1. **Host**: address of the SMTP server.
      2. **Port**: port of the SMTP server.
      3. **Username**: user identifier for the SMTP connection.\
         Note: It can be overwritten by the notif-chan-mail-from setting, described on the [Email sender for the Notification Channel](https://docs.primeur.com/data-mover-1.20/how-to.../...-fine-tune-data-mover-with-advanced-settings/email-sender-for-the-notification-channel) page.
      4. **Password**: password.
      5. **Match server hostname**: enable this toggle switch if the DN certificate must contain the same IP as the HOST.
      6. **Client KeyLabel**: enter the key identifier to create the SSL connection.
      7. **SSL authentication protocol**: enables a secure connection. Select All or Only specific Values. Note that to correctly configure the connection for ICAP, you need to choose this value: STARTTLS.
      8. **Accepted cipher suites**: select All or Only specific Values.
      9. **Sign key alias**
      10. **Connection security**
      11. **Max retries**: enter the maximum number of reconnection attempts.
      12. **Configuration test**: select the cluster where you want to test your configuration.
   4. Click the **Confirm** button, select the connection, and click the Select button to go back to the **New Channel** window.
   5. **Select cluster**: select the cluster where the new channel will be created.
   6. **Select template**: select a template for the email that will be sent following events occurring during the flow:
      1. **Data Watcher**: in this tab, you can configure the templates that will be used as the body of the emails sent for the listed Data Watcher events: cut-offs ended with an error, cut-off warning (when the cut-off is about to expire), flow completed successfully, and flow in error. A default template is also available.
      2. **CONTRACT**: in this tab, you can configure the template that will be used in the emails sent for generic local actions triggered by the EVENT NOTIFICATION service task.
      3. **ICAP**: in this tab you can configure the templates that will be used as the body of the emails sent for these 4 ICAP events: AV breach detected, DLP breach detected, server unavailable and file scan skipped.
      4. **CENTRAL LOG**: in this tab, you can configure the templates that will be used as the body of the emails sent for INFO, WARNING, and ERROR log notifications. If you want to configure a single template covering all levels, use the **Default Template** option. If you do not want notifications to be sent, leave the event without a template.\
         To associate a template, select it in the list. If you need to load a new template, see the [Load a new template](https://docs.primeur.com/data-mover-1.20/notification-channels/manage-templates/load-a-new-template) section in this manual.
   7. Click the **SAVE** button to confirm the options edited for the channel.

{% hint style="info" %}
You may need to configure different email templates for different users, for example, because Business users are not interested in the details of the errors of a flow, while these details are definitely useful for Admin users. To set different email templates to be sent to different categories of users, you can define 2 notification channels and assign the proper templates to each of them. For example, you can create:

* a **Business Users Notification Channel** with only the default template with mandatory Macros configured.
* an **Admin Users Notification Channel** with the default template and the four specific templates available with mandatory and non-mandatory Macros.

Then, in DATA WATCHER you will just need to select the Business or Admin Channel and enter the actual Recipients.
{% endhint %}